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DAESSY Product Compliances

DAESSY logo

 

Daedalus Technologies, Inc. (DAESSY)

 

Daedalus Technologies, Inc. is the manufacturer of DAESSY Mounting Systems hardware to support communication devices, laptop computers or switches for use in the Assistive Technology field. Read more about Daedalus Technologies here.

Australian Warranty

All DAESSY products come with a 1 year manufacturer’s warranty against defect or faults in workmanship and we cover consumable parts of DAESSY Mounts (bolts, pinch clamps, swivel clamps) for their lifetime.  It is a “return to base” warranty where our Returns policy is the mechanism used Order Terms and Conditions (communicateat.com.au)

Communicate AT's goods and services come with guarantees that cannot be excluded under Australian Consumer Law. For major failures with the service, you are entitled to:

  • cancel your service contract with us, and
  • refund for the unused portion, or reimbursement for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does amount to major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to reimbursement for any other reasonably foreseeable loss or damage from a failure in the goods or service.

This warranties don’t override customers’ statutory rights as a consumer in the state in which you reside or the state of NSW - click here to read more at The Department of Fair Trading NSW

Compliances

All DAESSY mounts comply with the essential principals for safety and performance of carrying mounted technology on a wheelchair, manually propelled or power-driven. They are guaranteed for safe performance of the tasks they have been designed to perform and backed in full by their respective overseas manufacturer and local Australian sponsors.

There are no Australian Standards that apply.